Amazon Echo users will no longer have the option to process their Alexa voice recordings locally, which means those recordings (with the exception of certain Alexa features like wake word detection) will be sent to the company’s cloud.
According to Ars Technica, Amazon has informed customers with “Do Not Send Voice Recordings” enabled on their Echo smart speakers and displays (specifically the fourth generation Echo Dot, Echo Show 10, and Echo Show 15) that the privacy-enhancing feature will no longer be supported starting March 28.
“As we continue to expand Alexa’s capabilities with generative AI features that rely on the processing power of Amazon’s secure cloud, we have decided to no longer support this feature,” the email stated.
Concerns about Alexa’s privacy implications have been raised by consumers and regulators, leading to Amazon agreeing to a $25 million settlement with the Federal Trade Commission in 2023 over children’s privacy.
In response to these concerns, Amazon emphasized that the Alexa experience is designed to protect customers’ privacy and data security. The company stated that they are focusing on privacy tools and controls that customers use most, ensuring compatibility with generative AI experiences that rely on Amazon’s secure cloud processing capabilities.
