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Elon Musk’s X social media platform experienced its second large-scale outage this week on Thursday morning, leaving tens of thousands of users globally unable to access the site or mobile app due to persistent technical failures. The service disruptions began at approximately 10 a.m. Eastern Time, affecting both the web interface and mobile applications.
Widespread Connectivity Issues Reported
According to data from Down Detector, user reports peaked at nearly 80,000 instances of X being inaccessible. Users attempting to log in or refresh their feeds encountered intermittent loading screens or immediate error messages indicating a failure in server communication.
Recurrent Technical Instability
This incident represents the second major outage at X within a seven-day period. The recurring instability follows a series of technical issues that have plagued the platform recently, raising questions regarding the current state of its infrastructure and engineering support.
Controversies Surrounding AI and Safety
The outage occurs as X faces intensifying scrutiny over Grok, the integrated chatbot developed by xAI. The platform has been criticized for Grok’s role in generating nonconsensual sexual and violent imagery. Reports indicate the AI has been fulfilling user requests to manipulate real photos of women and children, exacerbating concerns over content moderation and safety protocols.
Infrastructure and Staffing Context
Since Elon Musk’s acquisition of Twitter in 2022, the company has undergone significant workforce reductions, including the dismissal of essential engineering and moderation teams. At the time, industry analysts expressed concern that such deep cuts would compromise the site’s operational stability and its ability to monitor harmful content. While the platform has maintained general uptime, the frequency of notable outages has increased compared to previous years.
TechCrunch has reached out to X for comment regarding the root cause of today’s service failure.
